SHIPPING POLICY

When will my order be delivered?

 (HK and Other Countries)

We deliver to Hong Kong Island, Kowloon and New Territories. Please note that Outlying Islands and non-urban areas will be subject to an additional day delivery time.

Please note that each piece you ordered is handmade/made to order especially for you in Europe, therefore, unless specified differently, we estimate the delivery time to be between 6 to 8 weeks (depending on stock availability)

Notification email will be sent to you, to keep you up to date on your order.

If you have any additional questions or queries, please do not hesitate to contact us on info@klip.hk

Will I be charged a delivery fee? 

(HK and Other Countries)

We deliver within Hong Kong free of charge! For orders outside of HK (Worldwide) an additional charge will apply. 

If you have any additional questions or queries, please do not hesitate to contact us on info@klip.hk


Will I be charged any taxes or duties?

Taxes and duties are calculated according to your selected shipping destination.


Is my order insured?

KLIP Lifestyle insures all orders during transit until delivery is received. All orders must be signed for at time of delivery, at which moment you accept all responsibility for the order.

If the recipient is not the original purchaser, such as in the case of a gift delivery, the recipient's signature will be accepted by KLIP Lifestyle as evidence of delivery and fulfilment of your order.

RETURN & EXCHANGE POLICY

Please contact us on info@klip.hk